Shipping policy
SHIPPING & DELIVERY POLICY
Last updated: July 27, 2026
This Shipping & Delivery Policy applies to orders placed through Bling Lighting Studio and delivered within the United States.
1. SHIPPING DESTINATION
We currently provide shipping to valid residential and commercial addresses within the United States.
Shipping availability may be limited for certain remote areas, islands, military addresses, P.O. boxes, or locations that cannot accept oversized freight deliveries. Please contact us before ordering if your delivery address has special requirements.
2. FREE SHIPPING
Bling Lighting Studio provides free standard shipping on all eligible online orders delivered within the United States.
There is:
• No minimum order value
• No standard shipping charge at checkout
• No additional standard delivery charge after the order is placed
Free shipping does not include optional or separately requested services such as:
• Installation
• Electrical work
• Assembly
• White-glove delivery
• Inside-room placement
• Hoisting or lifting equipment
• Storage
• Address correction
• Re-delivery caused by an incorrect or incomplete address
Any additional service or charge will be disclosed and approved before it is provided.
3. ORDER CUT-OFF TIME
Our daily order cut-off time is:
5:00 PM Pacific Time, Los Angeles time
Orders placed before 5:00 PM Pacific Time will begin processing according to the handling schedule below.
Orders placed after the daily cut-off time will be treated as received on the next business day.
Our standard business days are Monday through Saturday, excluding applicable public holidays.
4. HANDLING AND PRODUCTION TIME
The estimated handling time is:
15–30 business days
Handling time is the period between order confirmation and the date the order is handed over to the shipping or logistics provider.
Handling time may include:
• Order review and confirmation
• Product preparation or production
• Quality inspection
• Packaging
• Export documentation
• Handoff to the shipping provider
Our standard handling days are Monday through Saturday, excluding applicable public holidays.
Handling time begins after the order has been successfully confirmed and payment has been received.
When customer confirmation is required for product size, finish, color, voltage, hanging height, drawings, or other specifications, handling time will begin after the required confirmation has been received.
5. TRANSIT TIME
After the order has been handed over to the shipping or logistics provider, the estimated transit time within the United States is:
20–35 business days
Transit time is calculated separately from handling and production time.
Our standard shipping days are Monday through Saturday, excluding applicable public holidays.
Transit time may vary depending on:
• Delivery destination
• Product size and weight
• Parcel or freight delivery method
• Customs processing
• Carrier operations
• Local delivery scheduling
• Weather conditions
• Public holidays
• Other circumstances outside our reasonable control
6. ESTIMATED TOTAL DELIVERY TIME
The estimated total delivery time for orders delivered within the United States is:
35–65 business days
The total estimated delivery time consists of:
• Handling and production time: 15–30 business days
• Transit time: 20–35 business days
Estimated delivery time begins after the order has been confirmed.
Delivery dates are estimates and are not guaranteed appointment dates. An order may arrive earlier or later than the estimated range because of carrier delays, customs processing, public holidays, severe weather, local freight scheduling, or other circumstances outside our reasonable control.
If a significant delay affects your order, we will contact you using the email address or telephone number provided with the order.
7. ORDER CONFIRMATION
After placing an order, customers will receive an order confirmation at the email address provided during checkout.
Customers are responsible for reviewing the following information:
• Product model
• Product size
• Finish and color
• Quantity
• Voltage
• Hanging height or suspension length
• Shipping address
• Email address
• Telephone number
Please contact us promptly if any information is incorrect.
Changes requested after production or shipping preparation has begun may not be possible.
8. TRACKING INFORMATION
Tracking or logistics information will be provided when it becomes available.
Tracking information may take approximately 24–72 hours to update after the shipment has been handed over to the shipping provider.
For sea freight, consolidated freight, or oversized deliveries, tracking updates may be limited while the shipment is in international transit. Additional local delivery information may become available after the shipment arrives in the United States.
Large orders may be delivered in multiple packages or separate shipments.
9. SHIPPING METHODS
The shipping method is selected based on the product’s:
• Dimensions
• Weight
• Packaging requirements
• Delivery destination
• Delivery accessibility
Smaller products may be delivered by a parcel carrier.
Large chandeliers, oversized lighting fixtures, and project orders may be delivered through freight or local delivery services.
Unless otherwise confirmed in writing, standard shipping does not include:
• Installation
• Electrical connection
• Assembly
• Removal of packaging
• Inside-room delivery
• White-glove service
• Hoisting or lifting equipment
Customers should arrange for a qualified electrician and sufficient assistance before installation.
10. SHIPPING ADDRESS
Customers must provide a complete and accurate shipping address when placing an order.
The address should include:
• Recipient name
• Street address
• Apartment, suite, unit, or building number
• City
• State
• ZIP code
• Valid telephone number
We are not responsible for delays or additional costs caused by an incorrect, incomplete, or inaccessible delivery address.
Address changes may be possible before shipment, but they are not guaranteed after production, packaging, or logistics arrangements have begun.
Additional charges caused by address correction, rerouting, storage, failed delivery, or re-delivery may be the customer’s responsibility.
11. DELIVERY ACCESS
Customers are responsible for ensuring that the delivery location can receive the ordered product.
Before ordering an oversized fixture, customers should confirm:
• Doorway dimensions
• Elevator dimensions
• Stairway access
• Loading restrictions
• Building delivery rules
• Freight access
• Availability of someone to receive the shipment
Delivery providers may contact the customer to schedule delivery for oversized or freight shipments.
Failure to respond to the carrier or provide reasonable delivery access may result in storage, re-delivery, or return shipping charges.
12. DELIVERY INSPECTION
Customers should inspect the packaging and product promptly after delivery.
Visible shipping damage, missing packages, incorrect products, or missing components should be reported as soon as possible and no later than 7 calendar days after delivery.
Please retain all packaging materials while the issue is being reviewed.
To report a delivery issue, provide:
• Order number
• Photos of the outer packaging
• Photos of the shipping label
• Photos of the product
• Photos or video showing the issue
• A description of the damage or missing item
Do not discard the product, damaged parts, shipping carton, wooden crate, or other packaging until we provide further instructions.
13. LOST OR DELAYED SHIPMENTS
If tracking indicates that a shipment is significantly delayed or may be lost, please contact us so that we can investigate with the shipping provider.
We will review available tracking and delivery records and work with the carrier to determine the appropriate resolution.
Bling Lighting Studio is not responsible for delays or delivery failure caused by:
• An incorrect customer-provided address
• An incomplete telephone number
• An unavailable recipient
• Refusal of delivery without authorization
• Failure to respond to the carrier
• Restricted building access
• Customs or government inspection
• Severe weather
• Carrier disruption
• Events outside our reasonable control
14. REFUSED OR FAILED DELIVERY
Customers should not refuse delivery without prior written authorization from Bling Lighting Studio.
Unauthorized refused deliveries may result in additional charges, including:
• Return shipping
• Storage fees
• Carrier handling fees
• Re-delivery fees
• Address correction fees
These charges may be deducted from any approved refund where permitted by our Return, Refund & Exchange Policy.
15. INSTALLATION
Lighting products must be installed by a qualified and licensed electrician in accordance with applicable local electrical codes.
Customers should not install a product before confirming that:
• The correct product was received
• The size and finish are correct
• All required parts are included
• The product has no visible shipping damage
• The electrical specifications are suitable for the installation location
Installation, modification, wiring, or use of the product may affect return eligibility.
16. CONTACT INFORMATION
For questions regarding shipping, delivery estimates, tracking, or order status, contact:
Bling Lighting Studio
Email:
sale@blinglightingstudio.com
Phone / WhatsApp:
+1 (213) 902-2964
Registered business address:
30 N Gould St
Sheridan, Wyoming 82801
United States
Important:
The registered business address is not a warehouse and is not an authorized product return address.
Do not send returns to this address. Authorized return instructions and the applicable return address will be provided after a return request has been reviewed and approved.