SHIPPING & DELIVERY POLICY

Last updated: August 12, 2026

We are committed to delivering your order as safely and efficiently as possible. This Shipping & Delivery Policy explains our shipping destinations, processing times, delivery estimates, shipping methods, and other important delivery information.

1. SHIPPING COUNTRIES

Currently, Bling Lighting Studio ships to selected countries across North America, Europe, the Middle East, and other international markets, including the United States, Canada, the United Kingdom, Germany, France, Italy, Denmark, Australia, the United Arab Emirates, Saudi Arabia, and Israel, among others.

Shipping availability may vary depending on the destination, product dimensions and weight, available carrier services, customs requirements, and delivery accessibility.

The countries and shipping options available for your order will be shown at checkout where applicable.

If your destination is not available at checkout, or if you are ordering a large chandelier, oversized lighting fixture, or custom lighting product, please contact us before placing your order to confirm shipping availability.

Shipping may be limited for certain remote areas, islands, military addresses, P.O. boxes, or locations that cannot accept oversized or freight deliveries.

2. SHIPPING COSTS & FREE SHIPPING

Bling Lighting Studio provides free standard shipping on eligible online orders when free shipping is displayed at checkout.

For eligible free-shipping orders:

• No minimum order value is required unless otherwise stated
• No standard shipping charge will be added at checkout when free shipping applies
• No additional standard delivery charge will be added after the order is placed unless additional or special delivery services are requested or required

Shipping costs and available delivery methods may vary depending on the destination, product dimensions, weight, packaging requirements, and delivery method.

Any applicable standard shipping charge will be displayed at checkout where available.

Free or standard shipping does not include optional or separately requested services such as:

• Installation
• Electrical work
• Assembly
• White-glove delivery
• Inside-room placement
• Hoisting or lifting equipment
• Storage
• Address correction
• Re-delivery caused by an incorrect or incomplete address

Large chandeliers, oversized lighting fixtures, custom products, project orders, remote destinations, or locations requiring special freight arrangements may require additional delivery services or charges.

Any additional service or charge outside the standard shipping arrangement will be communicated and confirmed before it is incurred.

3. ORDER CUT-OFF TIME

Our daily order cut-off time is:

5:00 PM Pacific Time (Los Angeles time)

Orders placed before 5:00 PM Pacific Time will begin processing according to the handling schedule below.

Orders placed after the daily cut-off time will be treated as received on the next business day.

Our standard business days are Monday through Saturday, excluding applicable public holidays.

4. HANDLING & PRODUCTION TIME

The estimated handling and production time is:

15–30 business days

Handling and production time is the period between order confirmation and the date the order is handed over to the shipping or logistics provider.

This period may include:

• Order review and confirmation
• Product preparation or production
• Customization, where applicable
• Quality inspection
• Packaging
• Export documentation, where applicable
• Handoff to the shipping or logistics provider

Handling and production time begins after the order has been successfully confirmed and payment has been received.

When customer confirmation is required for product size, finish, color, voltage, hanging height, suspension length, drawings, or other specifications, handling and production time will begin after the required confirmation has been received.

Custom-made products, oversized chandeliers, or project lighting orders may require additional production time depending on the design, specifications, and quantity. If additional production time is required, we will inform the customer.

5. TRANSIT TIME

After the order has been handed over to the shipping or logistics provider, the estimated transit time is:

20–35 business days

Transit time is calculated separately from handling and production time.

Actual transit time may vary depending on:

• Delivery country or region
• Delivery address
• Product dimensions and weight
• Parcel, air, sea, or freight shipping method
• Customs processing
• Carrier operations
• Local delivery scheduling
• Remote-area delivery requirements
• Weather conditions
• Public holidays
• Other circumstances outside our reasonable control

International, oversized, or freight shipments may require additional time for customs clearance, freight transfer, or local delivery scheduling.

6. ESTIMATED TOTAL DELIVERY TIME

The estimated total delivery time for most eligible orders is:

35–65 business days

The estimated total delivery time generally consists of:

• Handling and production time: 15–30 business days
• Transit time: 20–35 business days

Estimated delivery time begins after the order has been confirmed and, where applicable, all required product specifications have been approved by the customer.

Delivery dates are estimates and are not guaranteed appointment dates.

An order may arrive earlier or later than the estimated range due to carrier delays, customs processing, public holidays, severe weather, local freight scheduling, remote-area delivery, or other circumstances outside our reasonable control.

If a significant delay affects your order, we will contact you using the email address or telephone number provided with the order.

7. ORDER CONFIRMATION

After placing an order, customers will receive an order confirmation at the email address provided during checkout.

Customers are responsible for reviewing the following information:

• Product model
• Product size
• Finish and color
• Quantity
• Voltage
• Hanging height or suspension length
• Custom specifications, where applicable
• Shipping address
• Country or region
• Email address
• Telephone number

Please contact us promptly if any information is incorrect.

Changes requested after production, customization, packaging, or shipping preparation has begun may not be possible.

8. TRACKING INFORMATION

Tracking or logistics information will be provided when it becomes available.

Tracking information may take approximately 24–72 hours to update after the shipment has been handed over to the shipping or logistics provider.

For sea freight, consolidated freight, oversized deliveries, or international project shipments, tracking updates may be limited while the shipment is in international transit.

Additional tracking or local delivery information may become available after the shipment arrives in the destination country or region and is transferred to a local carrier.

Large orders may be delivered in multiple packages or separate shipments. In these cases, customers may receive more than one tracking number or delivery notification.

9. SHIPPING METHODS

The shipping method is selected based on factors including:

• Product dimensions
• Product weight
• Packaging requirements
• Delivery country or region
• Delivery destination
• Delivery accessibility

Smaller products may be delivered by parcel carriers such as DHL, FedEx, UPS, or another available carrier.

Large chandeliers, oversized lighting fixtures, custom lighting, and project orders may be delivered through air freight, sea freight, consolidated freight, truck freight, or local delivery services.

The final shipping method may vary depending on product size, destination, logistics conditions, and carrier availability.

Unless otherwise confirmed in writing, standard shipping does not include:

• Installation
• Electrical connection
• Assembly
• Removal of packaging
• Inside-room delivery
• White-glove service
• Hoisting or lifting equipment

Customers should arrange for a qualified electrician and sufficient assistance before installation.

10. INTERNATIONAL SHIPPING & CUSTOMS

International shipments may be subject to customs clearance and local import procedures in the destination country or region.

Customs processing times vary by destination and are outside the direct control of Bling Lighting Studio and the shipping carrier.

Where applicable, information regarding shipping charges, taxes, or other charges collected at checkout will be displayed before the order is completed.

Customers may be required to provide additional information requested by the carrier, customs authority, or local delivery provider to complete customs clearance or delivery.

Failure to provide required customs or delivery information may result in delays, storage charges, return shipping, or other additional costs.

11. SHIPPING ADDRESS

Customers must provide a complete and accurate shipping address when placing an order.

The shipping address should include:

• Recipient name
• Street address
• Apartment, suite, unit, or building number, if applicable
• City
• State, province, or region, if applicable
• ZIP code or postal code
• Country or region
• Valid telephone number

We are not responsible for delays or additional costs caused by an incorrect, incomplete, inaccessible, or undeliverable address provided by the customer.

Address changes may be possible before shipment, but they are not guaranteed after production, packaging, or logistics arrangements have begun.

Additional charges caused by address correction, rerouting, storage, failed delivery, or re-delivery may be the customer’s responsibility.

12. DELIVERY ACCESS

Customers are responsible for ensuring that the delivery location can safely receive the ordered product.

Before ordering a large or oversized lighting fixture, customers should confirm:

• Doorway dimensions
• Elevator dimensions
• Stairway access
• Loading restrictions
• Building delivery rules
• Freight access
• Loading dock availability, where applicable
• Availability of someone to receive the shipment

Delivery providers may contact the customer to arrange or schedule delivery for oversized or freight shipments.

Customers should provide a valid telephone number and respond promptly to carrier communication.

Failure to respond to the carrier or provide reasonable delivery access may result in storage, re-delivery, address correction, or return shipping charges.

13. DELIVERY INSPECTION

Customers should inspect the packaging and product promptly after delivery.

Visible shipping damage, missing packages, incorrect products, or missing components should be reported as soon as possible and no later than 7 calendar days after delivery.

Please retain all packaging materials while the issue is being reviewed.

To report a delivery issue, please provide:

• Order number
• Photos of the outer packaging
• Photos of the shipping label
• Photos of the product
• Photos or video showing the issue
• A description of the damage, missing item, or other delivery issue

Do not discard the product, damaged parts, shipping carton, wooden crate, protective materials, or other packaging until we provide further instructions.

14. LOST OR DELAYED SHIPMENTS

If tracking indicates that a shipment is significantly delayed or may be lost, please contact us so that we can investigate with the shipping or logistics provider.

We will review available tracking and delivery records and work with the carrier to determine the appropriate resolution.

Bling Lighting Studio is not responsible for delays or delivery failure caused by:

• An incorrect customer-provided address
• An incomplete or invalid telephone number
• An unavailable recipient
• Refusal of delivery without authorization
• Failure to respond to the carrier
• Restricted building access
• Customs or government inspection
• Customs clearance delays
• Severe weather
• Carrier disruption
• Public holidays
• Events outside our reasonable control

15. REFUSED OR FAILED DELIVERY

Customers should not refuse delivery without prior written authorization from Bling Lighting Studio.

Unauthorized refused deliveries or failed delivery attempts may result in additional charges, including:

• Return shipping
• Storage fees
• Carrier handling fees
• Re-delivery fees
• Address correction fees
• Customs-related return charges, where applicable

These charges may be the customer’s responsibility and may be deducted from any approved refund where permitted by our Return, Refund & Exchange Policy.

16. INSTALLATION

Lighting products must be installed by a qualified and licensed electrician in accordance with applicable local electrical codes and installation requirements.

Customers should not install a product before confirming that:

• The correct product was received
• The size and finish are correct
• All required parts are included
• The product has no visible shipping damage
• The electrical specifications are suitable for the installation location
• The ceiling or mounting structure is suitable for the product’s size and weight

Large and oversized chandeliers may require reinforced mounting structures, lifting equipment, scaffolding, or additional installation personnel.

Installation, modification, wiring, cutting, assembly, or use of the product may affect return eligibility.

17. CONTACT INFORMATION

For questions regarding shipping availability, delivery estimates, shipping charges, tracking, or order status, please contact:

Bling Lighting Studio

Email:
sale@blinglightingstudio.com

Phone / WhatsApp:
+1 (213) 902-2964

Registered business address:
30 N Gould St
Sheridan, Wyoming 82801
United States

Important:

The registered business address is not a warehouse and is not an authorized product return address.

Do not send returns to this address. Authorized return instructions and the applicable return address will be provided after a return request has been reviewed and approved.