Shipping Policy
At Bling Lighting Studio, we ship lighting products directly from China to customers worldwide. Because many of our products are made to order, oversized, or customized, total delivery time may vary depending on the item, destination, and shipping method.
If your order is time-sensitive, we strongly recommend contacting us before placing the order so we can confirm the production schedule and shipping arrangement clearly.
1. Order Processing Time
After an order is placed, we need time to review and confirm the order details.
- Order Processing Time: usually 1–2 business days
During holidays or peak periods, order confirmation may take slightly longer.
2. Production Time
Production time depends on the type of lighting and whether customization is required.
Estimated Production Time
Small Standard Lighting
Simple wall lights, smaller pendant lights, and selected standard pieces.
Estimated production time: 7–12 business days
Large Chandeliers
Larger or more complex lighting pieces that require additional production steps.
Estimated production time: 12–20 business days
Custom Orders
Custom size, finish, hanging drop, canopy adjustment, or special design requests.
Estimated production time: 15–30 business days
Project Orders
Multiple coordinated pieces, bulk quantities, or lighting prepared for project use.
Estimated production time: 15–30 business days
If your order includes custom size, finish, hanging drop, canopy adjustment, or coordinated quantities, additional confirmation may be required before production begins.
3. Shipping Methods
Air Shipping
Air shipping is usually used for small lighting pieces, samples, wall lights, and selected smaller fixtures.
- Final delivery is usually handled by UPS or FedEx
- This option is generally faster than sea shipping
Sea Shipping
Sea shipping is usually used for large chandeliers, oversized fixtures, and most project orders.
- Final delivery is arranged through local delivery logistics
- This option is usually more suitable for larger pieces and coordinated shipments
4. Shipping Time by Country / Region
Shipping time below refers to transit time after shipment, not the total delivery time.
| Country / Region | Air Shipping | Sea Shipping |
|---|---|---|
| United States | Approximately 6–12 business days | Approximately 20–35 business days |
| Canada | Approximately 7–12 business days | Approximately 25–40 business days |
| United Kingdom | Approximately 7–12 business days | Approximately 25–40 business days |
| European Union Countries | Approximately 8–15 business days | Approximately 25–40 business days |
| Australia | Approximately 8–14 business days | Approximately 20–35 business days |
| Middle East | Approximately 8–15 business days | Approximately 20–35 business days |
| Mexico | Approximately 10–20 business days | Approximately 35–50 business days |
| India | Approximately 8–15 business days | Approximately 25–40 business days |
| Japan | Approximately 5–10 business days | Approximately 15–25 business days |
Other Countries and Regions
For destinations not listed above, shipping time will depend on the country, product size, shipping method, customs clearance, and local delivery conditions. Please contact us before ordering if you would like us to confirm the estimated shipping time for your destination.
5. Estimated Total Delivery Time
For easier reference, the estimated total delivery time is usually:
Small Items Shipped by Air
- United States: approximately 2–4 weeks
- Canada / United Kingdom / European Union / Australia / Middle East / India: approximately 2–5 weeks
- Mexico: approximately 3–6 weeks
- Japan: approximately 2–3 weeks
- Other countries: usually 2–6 weeks, depending on destination and customs clearance
Large Chandeliers Shipped by Sea
- United States / Australia / Middle East: approximately 5–8 weeks
- Canada / United Kingdom / European Union / India: approximately 6–9 weeks
- Mexico: approximately 7–11 weeks
- Japan: approximately 4–7 weeks
- Other countries: usually 5–10 weeks, depending on destination, port arrangement, and local delivery conditions
Custom / Project Orders
For custom pieces, larger quantities, and project orders, total delivery time is usually approximately 6–10 weeks, and may be longer depending on production complexity and destination.
These timeframes are estimates only and may be affected by customs clearance, peak seasons, weather, local delivery scheduling, and other factors outside our control.
6. Worldwide Shipping Availability
We support orders from many countries and regions worldwide. However, shipping methods, delivery times, customs arrangements, and available service levels may vary depending on the destination. For some countries, islands, remote areas, or special delivery locations, additional charges or delivery restrictions may apply. If you are unsure whether we can ship to your location, please contact us before placing the order.
7. Duties, Taxes, and Import Charges
For most orders quoted and confirmed as DDP (Delivered Duty Paid), duties and import taxes are included in the confirmed order amount unless otherwise stated. If a destination or shipping arrangement falls outside our normal DDP scope, we will inform you before the order is finalized.
8. Tracking Information
Once your order has been shipped, tracking information will be provided when available. Please note:
- Tracking updates may take 24–72 hours to appear after the shipment is handed over
- For sea shipping orders, logistics updates may not appear immediately during the international transit stage
- Some orders may be delivered in separate packages if necessary
- For sea shipments, local tracking may only become available after the goods arrive in the destination country and clear customs
9. Address Changes
Please make sure your shipping address and contact information are correct when placing the order.
- Before shipment: address changes may still be possible
- After shipment has started: address changes may no longer be possible, or additional charges may apply
- If the shipment has already arrived in the destination country or entered local delivery arrangement: address correction or re-delivery fees may apply
If you need to update the address, please contact us as soon as possible.
10. Special Delivery Conditions
For certain delivery locations, additional charges or delivery restrictions may apply. Examples may include remote areas, islands, ports or docks, construction sites, exhibition sites, hotels or resorts, hospitals, schools, government facilities, or locations with restricted truck access or special delivery conditions.
If your address falls into a special category, we will confirm the arrangement with you separately before shipment or before final delivery.
11. Damaged Items in Transit
If your order arrives damaged, please contact us within 48 hours of delivery and provide:
- Clear photos of the outer packaging
- Clear photos of the damaged item
- Photos of the shipping label
- A brief description of the issue
This helps us review the issue more efficiently and arrange a suitable solution.
12. Delays
While we always try to provide realistic delivery estimates, delays can sometimes happen due to factors such as production adjustments for custom orders, customs clearance, peak shipping seasons, weather conditions, local delivery scheduling, and carrier operational issues.
If your order is linked to a project deadline or installation date, please contact us before placing the order.
13. Contact Us
If you have any questions about shipping, delivery timing, tracking, or destination availability, please contact us:
Email: sale@blinglightingstudio.com
United States: +1 (213) 902-2964 / WhatsApp
China: +86 136 3183 4334 / WhatsApp