Ordering
several?
Send the product list and quantities before checkout so the full order can be reviewed together.
Send the list first →
Trade Application
Apply once. Then use your Trade access when pricing, quantity or an important specification needs another look before ordering.
Preferred pricing on eligible products after approval.
Send the products and quantities before checkout.
Ask about size, finish, canopy, drop and selected details.
Review important specifications before committing.
Apply for Trade Access
You do not need every detail ready.
Log in to view your Trade status and checkout code.
Trade Access
Trade access gives you more flexibility before an order is placed: preferred pricing, quantity review, and a direct way to check size, finish, canopy and drop when the standard specification does not work.
Apply for Trade Access →Send the product list and quantities before checkout so the full order can be reviewed together.
Send the list first →Size, finish, canopy, drop and selected details may be adjustable. You do not always need to start the search again.
Ask before you rule it out →Send the important dimensions or installation requirements before committing to the order.
Confirm before you commit →More Flexibility
Your client may already like the design. If one detail is wrong, ask us first. A listed size, finish or configuration does not always have to be the final version.
Send us the product link and tell us what needs to change. We can review the request before you move on to another fixture.
Before You Order
A fixture can be right and still feel wrong when the finish, proportion or ceiling detail does not fit the space. Trade members can ask us to review these details before ordering.
The finish has to work with the interior, not just the product photo.
When the fixture feels right but the proportion does not, ask whether the scale can be adjusted.
Ceiling conditions often determine whether a standard canopy is actually the right solution.
High ceilings and different installation heights may require a different suspension setup.
Before Production
If a change affects dimensions, canopy, drop or configuration, the important details should be settled before manufacturing begins. That is where direct communication matters most.
Confirm dimensions, finish and approved specification changes before manufacturing begins.
Follow the fixture when an agreed change affects how the final piece is produced.
Complete the final review and prepare the finished order for shipment.
Trade FAQ