Shipping:

We offer free insured shipping on most orders. Orders usually require 20–30 days for preparation and quality inspection before shipment.

Standard DDP sea shipping usually takes around 30–35 days after dispatch and includes customs clearance and import duties for most destinations.

Delivery timelines are estimates and may vary by destination, product size, customs clearance, or carrier schedules.

For more details, please view our Shipping Policy.

Returns:

Standard products may be returned within 30 days after delivery if they are unused, uninstalled, and in original packaging.

Special sizes, special finishes, modified hanging heights, and open-box items are not refundable unless they arrive damaged or defective.

If your order arrives damaged, please contact us within 7 days with photos.

For complete details, please view our Refund Policy.

Sultana Alabaster Cluster Chandelier FAQ

Which light-count size should I choose for the Sultana Alabaster Cluster Chandelier?

Use the listed dimensions as the first filter: Size: 3-Lights Size: ∅ 7.9″ x H 78.7″; Size: 5-Lights Size: ∅ 7.9″ x H 78.7″; Size: 7-Lights Size: ∅ 11.8″ x H 98.4″; Size: 11-Lights Size: ∅ 15.7″ x H 118″; Size: 16-Lights Size: ∅ 19.7″ x H 118″; Size: 25-Lights Size: ∅ 23.6″ x H 157.5″; Size: 30-Lights Size: ∅ 23.6″ x H 157.5″. Smaller light counts usually fit narrower stair openings or lower two-story voids; larger light counts need more ceiling height, wider visual space, and better service access. Do not choose only by price or by the product photo. Send us your ceiling height, stair opening width, and desired lowest point, and we can help narrow the correct size before you order.

How do I know the chandelier will not hang too low over the stairs or landing?

Mark the planned lowest point with painter's tape or a temporary string line. Keep the bottom around 7 feet or higher above any walkable step or landing, then check the view from the lower floor, upper floor, and front door. If the fixture would sit in the walking path, block the handrail, or cut across the second-floor sight line, choose a shorter drop or ask us to review a custom suspension plan.

What should my electrician check before I order a large stairwell chandelier?

Ask the electrician to verify the ceiling box, framing support, hardwire access, canopy position, lift or scaffold access, and whether the fixture can be assembled safely at that height. A decorative canopy should not be treated as the structural support. This is especially important for multi-light, heavy, long-drop, and high-foyer fixtures where later service is difficult.

What bulb, dimmer, or switch details should I confirm before installation?

Confirm bulb type, wattage, socket access, dimmer compatibility, and switch location before installation. In a stairwell or foyer, the fixture may be difficult to reach later, so bulb access and service planning matter even when the chandelier itself is not unusually heavy.

Will the natural stone pieces look exactly like the product photos?

No. Natural stone lighting can vary in veining, tone, translucency, and surface pattern. For a stairwell or foyer where the fixture is viewed from multiple floors, send us your finish expectations before production if you need a very even look.

Can the drop, finish, or light layout be adjusted if my stairwell measurements do not match the listed sizes?

Often the drop, cable length, finish, color temperature, or project quantity can be reviewed before production, but it should be checked against real measurements, not guessed. Send Bling Lighting Studio the product link, ceiling height, opening width, ceiling-box location, target lowest point, and photos from both floors so we can confirm whether a custom request is practical.

Customization:

Most fixtures can be adjusted to better fit your space.

Popular changes include:

• Hanging length
  
• Fixture size
  
• Finish color
  
• Light color temperature
  
• Canopy style
  
• Dimmable option
  

Some simple changes may be complimentary, while larger adjustments may affect price and lead time.

For more details or project customization, please view our Customization Service.

Sultana Alabaster Cluster Chandelier Buying Guide

Sultana Alabaster Cluster Chandelier buying guide: choose this staircase chandelier by the listed dimensions, your actual room measurements, and how the piece will be installed or used every day. The notes below are written to help you avoid the stairwell and foyer problems buyers usually ask about: a chandelier that hangs too low, looks too small in a high opening, blocks the second-floor view, overloads the ceiling point, or becomes hard to clean later.

Product Data to Check First

Listed size data: Size: 3-Lights Size: ∅ 7.9″ x H 78.7″; Size: 5-Lights Size: ∅ 7.9″ x H 78.7″; Size: 7-Lights Size: ∅ 11.8″ x H 98.4″; Size: 11-Lights Size: ∅ 15.7″ x H 118″; Size: 16-Lights Size: ∅ 19.7″ x H 118″; Size: 25-Lights Size: ∅ 23.6″ x H 157.5″; Size: 30-Lights Size: ∅ 23.6″ x H 157.5″. Likely placements include staircase, hotel or hospitality space, villa or high-ceiling project.

Choose the Right Size

• 3-Light (7.9 inches wide, 78.7 inches tall/drop) should be checked against stair opening width, ceiling height, and the lowest safe point over the landing before ordering.
• 5-Light (7.9 inches wide, 78.7 inches tall/drop) should be checked against stair opening width, ceiling height, and the lowest safe point over the landing before ordering.
• 11-Light (15.7 inches wide, 118 inches tall/drop) should be checked against stair opening width, ceiling height, and the lowest safe point over the landing before ordering.
• 25-Light (23.6 inches wide, 157.5 inches tall/drop) should be checked against stair opening width, ceiling height, and the lowest safe point over the landing before ordering.
• 30-Light (23.6 inches wide, 157.5 inches tall/drop) should be checked against stair opening width, ceiling height, and the lowest safe point over the landing before ordering.
• For a stairwell, the safest size is the one that fills vertical space while keeping the lowest point around 7 feet or higher above every walkable step and landing.
• If the stair opening is narrow, choose the slimmer diameter or shorter horizontal spread even if the room has a high ceiling. Width crowding is harder to fix than a slightly shorter drop.
• For double-height foyers, check the view from the front door and from the upper floor. The chandelier should feel centered in the void without blocking the second-floor sight line.

Drop Length, Sight Lines, and Stair Clearance

• Mark the planned lowest point with tape or a temporary string line before committing to the drop. Check the view from the lower floor, upper floor, and front door.
• Keep clear of handrails, door swings, tall artwork, balcony edges, and the path used to carry furniture up or down the stairs.
• For high foyers, plan how the fixture will be lifted, assembled, cleaned, and serviced. A beautiful long drop is a problem if bulbs or crystals cannot be reached later.

Options, Finish, and Maintenance

• Natural stone shades vary in veining, tone, thickness, and translucency. If you need a very even color across multiple pieces, ask before production.
• For custom size, finish, hanging length, color temperature, or project quantity, contact Bling Lighting Studio before production so the request can be checked against real measurements.

Send These Measurements Before Ordering

Send Bling Lighting Studio the product link, ceiling height, stair opening width and depth, landing height, desired lowest point, ceiling-box location, and one photo from the lower floor plus one photo from the upper floor. We can help choose the light count, drop, finish, color temperature, and whether a custom suspension layout should be reviewed before you order.

Why Choose Bling Lighting Studio?

Bling Lighting Studio specializes in custom decorative lighting, with a focus on alabaster lighting, branch chandeliers, staircase chandeliers, selenite lighting, and Murano glass lighting.

Many standard lighting brands only, selenite lighting, and Murano glass lighting.

Many standard lighting brands only offer fixed sizes, fixed finishes, and limited color options. If the listed size or finish does not fit your space, customization can be difficult, slow, or unavailable.

Bling Lighting Studio works differently. For selected designs, we can adjust the fixture based on your room size, ceiling height, installation needs, interior style, and project timeline.

Custom Options We Can Support

• 
  Custom fixture size
  
• 
  Custom hanging height
  
• 
  Custom canopy size and shape
  
• 
  Custom metal finish
  
• 
  Custom glass color
  
• 
  Custom branch layout
  
• 
  Custom pendant quantity
  
• 
  Custom staircase drop arrangement
  
• 
  Custom alabaster, selenite, or Murano-style glass layout
  

Faster Custom Process

For many custom requests, we can provide a drawing or layout proposal within 24 hours after receiving the key project details.

Once the drawing is confirmed, custom production can often be completed within about 20 days, depending on the design complexity, material requirements, and order quantity.

Our Main Specialties

Alabaster Lighting

Custom alabaster chandeliers, pendants, wall sconces, flush mounts, and linear fixtures.

Branch Chandeliers

Custom branch chandeliers for dining rooms, living rooms, foyers, villas, hotels, and hospitality spaces.

Staircase Chandeliers

Custom chandelier layouts for high ceilings, stairwells, entryways, and multi-level spaces.

Selenite Lighting

Natural stone lighting with a clean, vertical, architectural look.

Murano Glass Lighting

Murano-style petal, disc, tube, branch, wall, pendant, and artistic glass fixtures.

Why This Matters

A chandelier should fit the space, not the other way around.

If a standard fixture is too small, too large, too short, too long, or not the right finish, we can help adjust the design before production. This is especially useful for staircase chandeliers, large chandeliers, custom alabaster lighting, branch chandeliers, selenite fixtures, and Murano glass lighting projects.

Best For

• 
  Homeowners who need a custom size or finish
  
• 
  Interior designers working on project specifications
  
• 
  Builders and contractors who need lighting adjusted to site conditions
  
• 
  Hotels, villas, restaurants, and commercial spaces
  
• 
  Stairwells, foyers, dining rooms, living rooms, bedrooms, and high-ceiling spaces
  

Short Summary

Choose Bling Lighting Studio if you need custom alabaster lighting, branch chandeliers, staircase chandeliers, selenite lighting, or Murano glass lighting. We support custom size, color, finish, canopy, hanging height, layout, and material adjustments for selected fixtures, with faster drawing support and flexible custom production.