This completely changed our staircase. During the day you can see the natural veins in the stone, and at night it gives off such a soft warm glow.
Customer Reviews
Overall rating: 4.9 / 5 from 18 reviews.
Absolutely beautiful in person. The alabaster has so much more depth and texture than it shows in the photos. It looks amazing when the lights are on.
Packaging was excellent. Every alabaster piece was individually protected and everything arrived in perfect condition.
I asked them to customize the metal finish for our project and the process was surprisingly easy. They sent details for confirmation before production and it turned out exactly how we wanted.
We looked at a few alabaster fixtures at local lighting stores before ordering this one. The stone on this chandelier feels much thicker and more substantial. Very happy with the quality.
Installation was pretty straightforward with the drawing they provided. It took our electrician a little over an hour to get everything positioned the way we wanted.
Probably my favorite light fixture in the house now. It fills our tall stairwell perfectly without looking too heavy, and we get compliments on it all the time.
Customer service was great from beginning to end. They answered all of my questions and kept me updated on the shipping without me having to chase them.
I was nervous ordering such a large fixture online, but it arrived very well packed. Once installed, it looked even better than the website photos.
For our entryway renovation, I was looking for a chandelier with real stone character rather than perfectly identical white tubes. The small differences in the alabaster veining are what I like most. I also appreciated how quickly the seller answered questions about the finish and drop lengths before the order. It made the customization process straightforward.
Delivery took longer than I would have liked, which is the reason for four stars. That said, the fixture was packed carefully and the alabaster shades looked good out of the box. Customer service responded quickly to my shipping questions, and the final result feels worth the extra wait.
We wanted something that would fill the vertical space above our stairs without looking like a solid block of light. The slim alabaster pendants and different hanging heights were exactly the style we were after. Being able to adjust each wire was especially useful when planning the layout with our installer. The team also replied promptly when we asked about the configuration.
I expected the stairwell fixture to be awkward to unpack. The stone parts came in their own protective sections, so it was easy to check everything before the installer arrived.
I pay close attention to alabaster because I've specified stone fixtures for several interiors. What stands out about these shades is the predominantly white base, with visible natural veining and occasional warmer brown lines. I prefer this look to the yellowish stone I've seen from other suppliers. The individual pieces have variation, but the overall chandelier looks cohesive.
The packaging deserves its own review. I was nervous about the long-distance delivery, especially after receiving a damaged light from another supplier in the past. This chandelier arrived in a protective wooden frame, with each alabaster piece wrapped separately in fitted foam. Everything was intact when we unpacked it. A lot of care clearly went into preparing the shipment.
We have a 20-foot ceiling over our staircase, so I was concerned about ordering the right suspension length. I asked for 14-foot hanging wires so our electrician could adjust the drops during installation. The team understood the measurements almost immediately and confirmed the custom request without a long back-and-forth. That quick response made ordering a large chandelier online much easier.
The alabaster isn't perfectly uniform, and that's what I like about it. Some pieces show more veining once the lights are on.
Our stairs have an unusually high ceiling, so I sent the measurements over before ordering. We went back and forth about the drop length, and the final layout sits where we wanted it. Installation needed two people, but nothing felt like a surprise.
